Post by account_disabled on Mar 10, 2024 23:07:00 GMT -5
Integrating WhatsApp into the ChatGuru platform will make it possible to serve more than one customer at the same time with as many agents as you need and as many WhatsApp numbers as you need. Using ChatGuru Chatbots, mixed services are possible to increase your automation via WhatsApp (chatbot and human). On the platform, each attendant will have their own service history and any and all information searches. The convenience of using Chatbots means that the customer is served using an application that they are already used to using. Personalization allows Chatbots to use a more appropriate language for each target audience, this way, it is possible for the company to express itself better, improving the relationship with customers. The cost reduction by using Chatbots and not just human assistance, allows help to be sent wherever help is needed, thus increasing or at least contributing to the company's growth. When we refer to service optimization, we are talking about time saved when we collect information that does not need to be repeated by the customer when they are forwarded to a new agent.
This way, the ChatGuru Chatbot can filter each service, and directs it to the attendant capable of resolving the problem. While a conversation is happening, the ChatGuru Chatbot is able to collect information that the team needs to create and qualify a lead. Time reduction ensures that time is reduced with direct responses, and forwarded to the service queue, to resolve the necessary demands. Once again, with all these tools, WhatsApp Brazil Phone Number Data automation is guaranteed. Need for quick service According to the growing need for speed in the world, this would be no different with the relationships between companies and their customers. That's why ChatGuru offers all pre-defined messaging resources. The interpretation is given using simpler mechanisms, such as pre-defined questions, or based on artificial intelligence. They are able to understand, evaluate, respond, and learn from each execution. Regardless of the form, its main function, which is to interact with customers in the most human and natural way possible, helps to resolve their needs.
It is necessary to say that there are solutions that are not official on the market, however using these solutions may result in a ban from the platform. By offering service with ChatGuru, this prevents bans from occurring, as we are an authorized company. What is Lead To talk about ChatGuru's proposed objectives and results, we need to talk about what Lead is . Lead is the customer who shows some interest in what is being offered, also very famous for being called prospect. Interacting in a certain way with the company, filling out contact forms or even going to other media, becoming a potential customer. To generate prospecting leads for new customers, an automation tool is used, with content and data enrichment strategies, providing information that is necessary to attract new customers. Segment to identify potential new customers, define who and who the target audience is, their entire behavior and consumption, this way it is possible to target each sales strategy. ased on ideal customer profiles, the qualification of these potential customers, check whether they want to buy the product, and finally they will be sent to evaluate the opportunity.